> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truthlocks.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Issuer application review
> Apply for a higher trust tier and track your application through the review process.
New issuers are activated immediately when you [create them](/api-reference/issuers/create), so you can start minting attestations right away at the **Basic** trust level. If your organization needs a higher trust tier — such as **Verified Organization**, **Government Entity**, or **Accredited Institution** — you submit an issuer application for platform review. The review process verifies your organization's identity and assigns a trust tier that determines how your credentials appear to verifiers.
## Prerequisites
* A Truthlocks tenant account. [Sign up](https://console.truthlocks.com/auth/sign-up) if you do not have one yet.
* Your organization's legal name and registration details.
## Application workflow
Every issuer application moves through a defined set of statuses:
| Status | Meaning |
| :------------ | :----------------------------------------------------------------------------------------------------------------------------------- |
| **Draft** | Application created but not yet submitted. You can still edit all fields and upload evidence. |
| **Submitted** | Application sent for platform review. No further edits are allowed. |
| **In Review** | A platform reviewer is actively evaluating your application. |
| **Approved** | Your organization has been granted a higher trust tier. Your issuer's verification badge and trust level are upgraded automatically. |
| **Rejected** | The application was declined. The reviewer's reason is shown on the application detail page. |
| **Suspended** | A previously approved issuer has been temporarily suspended by the platform. |
## Submitting an application
In the console, navigate to **Issuers > Apply**. This page lists all your
existing applications with their current status.
Click **New Application** and fill in the organization details:
* **Legal Name** (required) — the full registered legal name of your organization.
* **Display Name** — the name shown on credentials and proof pages. If left blank, the legal name is used.
* **Jurisdiction** — the country or region where your organization is registered (for example, "United States" or "United Kingdom").
* **Registration Reference** — your company registration or incorporation number.
* **Requested Trust Tier** — the level of trust verification you are applying for.
Click **Save Draft** to create the application. You are redirected to the
application detail page where you can upload supporting evidence.
Attach documents that support your application. Accepted evidence types:
| Type | Description |
| :------------------------ | :------------------------------------------------------------------------------- |
| **Business Registration** | Certificate of incorporation or business registration document |
| **Government License** | Relevant government-issued license or permit |
| **Proof of Address** | Utility bill, bank statement, or official letter showing your registered address |
| **Website Screenshot** | Screenshot of your organization's public website |
| **Other Document** | Any additional supporting document |
Click the evidence type card to select a file. Files are uploaded securely
and attached to your application.
When you are satisfied with your application and evidence, click **Submit
for Review**. A confirmation dialog warns that you cannot edit the
application after submission.
Once submitted, you cannot modify your application or upload additional
evidence unless the reviewer requests changes.
## Trust tiers
When submitting, you select a requested trust tier. The platform reviewer may assign a different tier based on the evidence provided.
| Tier | Description |
| :------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------- |
| **Verified Organization** | Standard verification for businesses and organizations. Requires basic identity documentation. |
| **Government Entity** | For government agencies and public sector organizations. Requires government-issued documentation. |
| **Accredited Institution** | For institutions with industry accreditation (universities, financial institutions, healthcare providers). Requires accreditation certificates. |
## Tracking your application
After submission, you can monitor progress from the application detail page:
* **Status badge** — the current status is displayed at the top of the page.
* **Decision reason** — if your application is rejected or a reviewer leaves feedback, the reason appears in a highlighted banner.
* **Activity timeline** — every status change and reviewer action is logged with timestamps and notes, so you can see exactly what happened and when.
## What happens after approval
When your application is approved:
1. Your existing issuer is upgraded to the assigned trust tier.
2. Your verification badge on the [Trust Explorer](https://transparency.truthlocks.com) updates automatically based on your [transparency settings](/guides/transparency-settings).
3. Verifiers see the higher trust tier when they check attestations you have issued.
You do not need to wait for approval to start issuing. New issuers are activated at the **Basic** trust level as soon as you [create them](/api-reference/issuers/create). The application process is only required to upgrade to a higher tier.
## Related
Complete the guided setup wizard for your tenant.
Configure your public directory profile.
Generate and manage issuer signing keys.
Manage roles and permissions for your team.