Prerequisites
- A Truthlocks tenant account. Sign up if you do not have one yet.
- Your organization’s legal name and registration details.
Application workflow
Every issuer application moves through a defined set of statuses:| Status | Meaning |
|---|---|
| Draft | Application created but not yet submitted. You can still edit all fields and upload evidence. |
| Submitted | Application sent for platform review. No further edits are allowed. |
| In Review | A platform reviewer is actively evaluating your application. |
| Approved | Your organization is approved as a verified issuer. You can begin minting attestations. |
| Rejected | The application was declined. The reviewer’s reason is shown on the application detail page. |
| Suspended | A previously approved issuer has been temporarily suspended by the platform. |
Submitting an application
Open issuer applications
In the console, navigate to Issuers > Apply. This page lists all your
existing applications with their current status.
Create a new application
Click New Application and fill in the organization details:
- Legal Name (required) — the full registered legal name of your organization.
- Display Name — the name shown on credentials and proof pages. If left blank, the legal name is used.
- Jurisdiction — the country or region where your organization is registered (for example, “United States” or “United Kingdom”).
- Registration Reference — your company registration or incorporation number.
- Requested Trust Tier — the level of trust verification you are applying for.
Save draft
Click Save Draft to create the application. You are redirected to the
application detail page where you can upload supporting evidence.
Upload evidence
Attach documents that support your application. Accepted evidence types:
Click the evidence type card to select a file. Files are uploaded securely
and attached to your application.
| Type | Description |
|---|---|
| Business Registration | Certificate of incorporation or business registration document |
| Government License | Relevant government-issued license or permit |
| Proof of Address | Utility bill, bank statement, or official letter showing your registered address |
| Website Screenshot | Screenshot of your organization’s public website |
| Other Document | Any additional supporting document |
Trust tiers
When submitting, you select a requested trust tier. The platform reviewer may assign a different tier based on the evidence provided.| Tier | Description |
|---|---|
| Verified Organization | Standard verification for businesses and organizations. Requires basic identity documentation. |
| Government Entity | For government agencies and public sector organizations. Requires government-issued documentation. |
| Accredited Institution | For institutions with industry accreditation (universities, financial institutions, healthcare providers). Requires accreditation certificates. |
Tracking your application
After submission, you can monitor progress from the application detail page:- Status badge — the current status is displayed at the top of the page.
- Decision reason — if your application is rejected or a reviewer leaves feedback, the reason appears in a highlighted banner.
- Activity timeline — every status change and reviewer action is logged with timestamps and notes, so you can see exactly what happened and when.
What happens after approval
When your application is approved:- An issuer record is created for your organization with the assigned trust tier.
- You can generate signing keys and begin minting attestations.
- Your organization appears in the public issuer directory based on your transparency settings.
Related
Console onboarding
Complete the guided setup wizard for your tenant.
Transparency settings
Configure your public directory profile.
Signing keys
Generate and manage issuer signing keys.
RBAC
Manage roles and permissions for your team.